{"id":5460,"date":"2024-10-14T11:09:57","date_gmt":"2024-10-14T11:09:57","guid":{"rendered":"https:\/\/www.divingtangier.com\/politique-de-remboursement-et-de-retour\/"},"modified":"2024-10-17T13:08:16","modified_gmt":"2024-10-17T13:08:16","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/www.divingtangier.com\/fr\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5460\" class=\"elementor elementor-5460 elementor-4309\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2aed5e1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2aed5e1e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6f2c7218 sc_inner_width_none sc_layouts_column_icons_position_left\" data-id=\"6f2c7218\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-792f36b7 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"792f36b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n<p>Au <strong>centre de plong\u00e9e Tanger Med<\/strong>, nous nous effor\u00e7ons d&rsquo;offrir \u00e0 nos clients des exp\u00e9riences de plong\u00e9e exceptionnelles et des services de premier ordre. Nous comprenons que des circonstances impr\u00e9vues peuvent survenir et nous nous effor\u00e7ons d&rsquo;\u00eatre aussi accommodants que possible en ce qui concerne les annulations, les remboursements et les retours. Veuillez lire la politique suivante pour comprendre comment les remboursements et les retours sont trait\u00e9s.  <\/p>\n<h2>1. <strong>Annulations et remboursements<\/strong><\/h2>\n<h3><strong>Cours de plong\u00e9e et excursions<\/strong><\/h3>\n<ul>\n<li><strong>Annulations effectu\u00e9es 14 jours ou plus avant la date pr\u00e9vue<\/strong>: Le remboursement int\u00e9gral sera effectu\u00e9.<\/li>\n<li><strong>Annulations effectu\u00e9es entre 7 et 13 jours avant la date pr\u00e9vue<\/strong>: 50% du montant sera rembours\u00e9.<\/li>\n<li><strong>Annulations effectu\u00e9es moins de 7 jours avant la date pr\u00e9vue<\/strong>: aucun remboursement ne sera effectu\u00e9, sauf pour des raisons m\u00e9dicales (documentation requise).<\/li>\n<\/ul>\n<h3><strong>Annulations dues aux conditions m\u00e9t\u00e9orologiques<\/strong><\/h3>\n<p>En cas de mauvais temps ou de conditions dangereuses en mer, le centre de plong\u00e9e peut annuler ou reporter votre voyage. En cas d&rsquo;annulation par le <strong>centre de plong\u00e9e Tanger Med<\/strong>, vous aurez la possibilit\u00e9 de reporter votre r\u00e9servation ou d&rsquo;\u00eatre rembours\u00e9 int\u00e9gralement. <\/p>\n<h3><strong>Absences<\/strong><\/h3>\n<p>Les clients qui ne se pr\u00e9sentent pas \u00e0 leur plong\u00e9e programm\u00e9e sans pr\u00e9avis ne pourront pas pr\u00e9tendre \u00e0 un remboursement.<\/p>\n<h2>2. <strong>Retours et \u00e9changes d&rsquo;\u00e9quipements<\/strong><\/h2>\n<p>Si vous avez achet\u00e9 du mat\u00e9riel de plong\u00e9e au <strong>centre de plong\u00e9e Tanger Med<\/strong>, les politiques de retour et d&rsquo;\u00e9change suivantes s&rsquo;appliquent :<\/p>\n<h3><strong>Conditions de retour<\/strong><\/h3>\n<ul>\n<li>Les retours doivent \u00eatre effectu\u00e9s dans les <strong>30 jours suivant l&rsquo;achat<\/strong>.<\/li>\n<li>Les articles doivent \u00eatre inutilis\u00e9s et dans leur emballage d&rsquo;origine.<\/li>\n<li>Un re\u00e7u ou une preuve d&rsquo;achat est n\u00e9cessaire pour tous les retours.<\/li>\n<li>Les remboursements seront effectu\u00e9s par le biais de la m\u00e9thode de paiement originale.<\/li>\n<\/ul>\n<h3><strong>\u00c9changes<\/strong><\/h3>\n<ul>\n<li>Si l&rsquo;article achet\u00e9 est d\u00e9fectueux ou endommag\u00e9, il peut \u00eatre \u00e9chang\u00e9 contre le m\u00eame article ou un article similaire de m\u00eame valeur.<\/li>\n<li>Les \u00e9changes doivent \u00eatre effectu\u00e9s dans les <strong>30 jours<\/strong> suivant l&rsquo;achat.<\/li>\n<\/ul>\n<h3><strong>Articles non retournables<\/strong><\/h3>\n<ul>\n<li>Mat\u00e9riel personnalis\u00e9 ou sur mesure.<\/li>\n<li>Les articles en liquidation ou en solde sont des ventes finales et ne peuvent \u00eatre retourn\u00e9s ou rembours\u00e9s.<\/li>\n<\/ul>\n<h2>3. <strong>Proc\u00e9dure de remboursement<\/strong><\/h2>\n<p>Une fois que votre retour ou votre annulation est approuv\u00e9 :<\/p>\n<ul>\n<li>Les remboursements seront trait\u00e9s dans les <strong>7 jours ouvrables<\/strong>.<\/li>\n<li>Selon votre fournisseur de paiement, il peut s&rsquo;\u00e9couler 3 \u00e0 5 jours ouvrables suppl\u00e9mentaires avant que le remboursement n&rsquo;apparaisse sur votre compte.<\/li>\n<li>Si vous n&rsquo;avez pas re\u00e7u de remboursement apr\u00e8s 10 jours ouvrables, veuillez nous contacter \u00e0 l&rsquo;adresse suivante <strong><a rel=\"noopener\">info@divingtangier.com<\/a><\/strong> ou appelez le <strong>+212 615-821571<\/strong>.<\/li>\n<\/ul>\n<h2>4. <strong>Comment demander un remboursement ou un retour<\/strong><\/h2>\n<p>Pour initier un remboursement ou un retour, veuillez nous contacter via :<\/p>\n<ul>\n<li><strong>Courriel<\/strong>: <a rel=\"noopener\">info@divingtangier.com<\/a><\/li>\n<li><strong>T\u00e9l\u00e9phone<\/strong>: +212 615-821571<\/li>\n<\/ul>\n<p>Veuillez inclure les d\u00e9tails de votre r\u00e9servation ou de votre achat dans votre demande. Nous vous guiderons tout au long du processus et vous indiquerons si des informations suppl\u00e9mentaires sont n\u00e9cessaires. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Au centre de plong\u00e9e Tanger Med, nous nous effor\u00e7ons d&rsquo;offrir \u00e0 nos&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de remboursement et de retour |<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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